The Watson Weekly - Your Essential eCommerce Digest
Csatorna részletek
The Watson Weekly - Your Essential eCommerce Digest
Stop reading the headlines and start understanding the frameworks. The Watson Weekly is the premier resource for eCommerce executives, delivering sharp, independent strategy on the industry's most critical developments. Join 20-year veteran Rick Watson as he cuts through the noise to help you under...
Legutóbbi epizódok
273 epizód
When Your Customer Is on a Roof: B2B UX in the Real World
What does B2B digital transformation look like when your end user is an HVAC contractor standing on a rooftop in 95-degree heat? In this episode of Th...
April 27th, 2026: The Cook Era Ends, Anthropic's $100B AWS Deal, and QXO's Building Products Play
This week on the Watson Weekly, Rick Watson breaks down the biggest stories shaping commerce, technology, and AI infrastructure.
Tim Cook is ste...
Ternus Takes Apple, Anthropic Commits $100B to AWS, and Home Depot Buys a Robot Startup
On this weekend edition of The Watson Weekly, Rick Watson and Jessica Lesesky break down the biggest stories shaping tech, retail, and AI.
Amazo...
How Lo & Sons Cut Product Development From 2 Years to 9 Months
When Helen Lo founded Lo & Sons at 65, she was solving her own travel problem. Fifteen years later, her family-run DTC brand is navigating one of the...
Remembering Jon Panella: The Connector Who Made Commerce Human
In this memorial episode of the Watson Weekly, host Rick Watson is joined by Kelly Goetsch, President, Pipe17 Jeff Oh, Growth Leader, Commerce, Public...
April 20th, 2026: Google's Compute Moat, Amazon Grocery, Vinted Finances, and Apple Smart Glasses
Today on the Watson Weekly: Google treats compute like a moat, Amazon finally figures out groceries, Vinted runs the Amazon playbook in Europe, Apple...
Ozempic Economy, Nike's Reset & the AI Compute Crunch
Rick Watson and Jessica Lesesky break down three stories reshaping the consumer and tech landscape. First, why GLP-1 drugs like Ozempic, Wegovy, and M...
Ads in ChatGPT? AI Agents Buying for You? Three Retail Leaders Debate Agentic Commerce
The Agentic Debate Series Lunch @ Shoptalk Las Vegas 2026, Presented by Logicbroker. Recorded live in Las Vegas on March 24, 2026. Rick Watson hosts a...
April 13th, 2026: Amazon USPS Deal, New BNPL Data, Eko Product Catalog Data & Revolve Returns
Amazon cuts USPS volume, BNPL shapes where Gen Z gets their teeth cleaned, and why your product data is now an AI infrastructure problem.
This W...
What Does a $99 Lowe's Subscription, 60% Returns, and Gen Z's Dentist Have in Common?
Rick Watson and Jessica Lesesky break down three retail stories that challenge conventional wisdom this week.
Revolve runs a 60% return rate — t...
April 6th, 2026: Shopify's Partner Town Hall, Lowe’s HomeCare+, USPS and Amazon Fees, and Allbirds is Done
Rick Watson breaks down four stories shaping e-commerce and retail this week:
Shopify's partner town hall reveals a company that treats API cha...
Apple at 50, Amazon's Robot Bet, and How Allbirds Burned $4B
Apple just turned 50. Amazon quietly acquired two robotics companies. And Allbirds — once valued at $4B— sold for $39M. Rick Watson and Nick Kaplan wo...
I Read Rick Watson's Research Prompts and Used Them Against Him | Kaplan Wednesday
Rick Watson is out. Nick Kaplan is in — and he's not giving the mic back.
In this special Kaplan Wednesday episode, Nick takes the research prom...
Shoptalk 2026: The Agentic Fog and the Retail Advice Nobody Wants to Hear
Live from the chaos of Shoptalk 2026 — where every booth promised an AI future and the floor proved retail is still fundamentally a contractual promis...
The AI Double Standard — Why Brands Fear AI Mistakes More Than Human Ones
Darren Heaphy has spent his career at the intersection of e-commerce and logistics — AOL, Scurry, and now eDesk, where he leads product. His take on A...
March 23rd, 2026: The Shoptalk Edition
Rick Watson breaks down four stories worth your attention before Shoptalk.
OpenAI's internal "code red" and what a pivot to enterprise and codin...
Dollar Stores Win, Prime Day Jumps the Calendar, and the AI Reboot Begins
Dollar stores are quietly winning, Prime Day is jumping the calendar, and the AI arms race just hit its first major reboot. Rick Watson and Jessica Le...
Why Most AI Projects Are Failing — And What to Do Before It's Too Late
Tom Schmitt is CEO of Radial, North America's largest third-party fulfillment provider — and a company about to become something bigger. As part of th...
March 16th, 2026: Stripe’s Agentic Suite, Salesforce Marketing Cloud Rebrand, Costco Earnings, Customer Wallet Share Research
Stripe just released an Agentic Technology Suite and positioned it as the infrastructure layer for the next era of commerce.]So who is Stripe actually...
Analyzing Dick’s App Success, Nike’s Strategy, and the Amazon-Walmart Gap
In this week’s Watson Weekly weekend edition, hosts Rick Watson and Jessica Lesesky talk about Dick’s Sporting Goods' viral Move moment, Elliott Hill...
From 50% to 95% AI Adoption: How Mirakl's Chief Data & AI Officer Is Disrupting Enterprise Commerce
What does it actually take to go from AI experimentation to real business impact? In this episode of the Watson Weekly, Rick Watson sits down with Ann...
March 9th, 2026: Shopify Middleware? Stripe Letter, Amazon-OpenAI Deal, & Thoma Bravo
The AI shopping revolution is here — but who actually controls it? In this week's Watson Weekly, Rick Watson breaks down four stories reshaping the f...
Who Is Really Winning Between OpenAI and Amazon?
Welcome to this weekend edition of Watson Weekly with Rick Watson and Jessica Lesesky! Today, we’re breaking down the biggest moves in retail and e-c...
The Retail Earnings Breakdown: Who’s Winning 2026?
The dust has settled on Q4 and full-year 2025, and the numbers tell a fascinating story about the future of how we buy, ship, and sell. From Amazon’s...
March 2nd, 2026: Walmart Continues Its Tear: eCom Growth at 27%, Perplexity Abandons Advertising to Maintain User Trust, The Great Parcel Reconfiguration No One is Talking About, and About That 2028 Global Intelligence Crisis
Today on our show:
- and finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPO...
Trump Tariff Doo Doo Doo
The retail and fintech worlds are moving faster than a 150-day tariff cycle, and this week, Watson Weekly Weekend edition hosts Rick Watson and Jessic...
The Death of the Subscription Box & The Rise of Membership
The "subscription box" era might be over, but the membership era is just beginning.
In this episode, Rick Watson sits down with John Roman, CEO...
February 23rd, 2026: Stripe’s $140 Billion Question, Why Temu is the New Cross-Border Standard, The UPS $150k Exit: Strategic Rightsizing or a Teamster Trap? and Is Agentic Commerce a Nothingburger?
Today on our show:
- and finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPO...
She Broke The Saks Global Saga
This week on the Watson Weekly Weekend edition, Rick Watson and Jessica Lesesky are breaking down a massive shift in the retail and tech landscape. Fr...
Mythbusting AI: Why SaaS Isn't Dead and Your Job Might Be Safer Than You Think
Is SaaS really dead? Will AI take your job next year?
In this Watson Weekly Interview, Rick Watson talks with Dr. Daniel Hulme, Chief AI Office...
February 16th, 2026: Amazon is a Vertically Integrated Utility, Shopify Fiscal Year 2025 Earnings: a Pony with One Great Trick, Could it Be More? Kroger Opens a New Marketplace, and Paypal Earnings and David Marcus
Today on our show:
- and finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPO...
Shopify: It’s Always Been About the Checkout Stupid
Welcome to the Watson Weekly Weekend Edition. Hosts Rick Watson and Jessica Lesesky dive into the post-Super Bowl landscape to break down the biggest...
Why Your Agency is Falling for the AI Trap
In this episode, host Rick Watson is joined by Mark Rubin, CEO of Kasama, to cut through the noise of the current agency landscape. Mark brings decade...
February 9th, 2026: Being Bold in 2026 Special Episode
The Watson Weekly podcast, sponsored by Rithum, presents the keynote speech delivered in New York City on Sunday, January 11th, prior to the National...
Whatnot vs Traditional E-commerce: The Shift No One’s Talking About
Join your Watson Weekly Weekend Edition hosts, Rick Watson and Jessica Lesesky, as they break down the biggest shifts in tech, retail, and e-commerce....
NRF 2026 Debrief: Beyond the Buzzwords & The "Age of Intelligence"
Is retail suffering from "buzzword fatigue"? In this 25-minute deep dive, Nick Kaplan and Rick Watson debrief the biggest themes, surprises, and reali...
February 2nd, 2026: ChatGPT's 4% Fee Confirms Marketplace Economics, American Eagle to Close Quiet Logistics Business, UPS Releases 4Q 2025 Earnings and Provides 2026 Guidance, and Meta Earnings in Superintelligence We Trust
Today on our show:
- and finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPO...
The Shopify Massacre No One Wants to Talk About
In this Friday edition of Watson Weekly, Rick Watson and Jessica Lesesky dive into the major shifts rocking the retail and tech landscape. From Shopif...
How AI is Redefining E-commerce Support & Customer Loyalty | eDesk CEO Gareth Cummings
In this episode of The Watson Weekly, Rick Watson sits down with Gareth Cummings, CEO of eDesk, to discuss the massive shift in how brands interact wi...
January 26th, 2026: Sam Altman Testing Ad, Lowes to license its checkout, AI meets Davos and a Jassy Sighting, and Claude Code Is Having a Viral Moment
Today on our show:
- and finally, The Investor Minute, which contains 3 items this week from the world of venture capital, acquisitions, and IPO...